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Become Client Services Recruitment is acknowledged as a leading recruitment agency in the client services industry, with an extensive amount of experience across ANZ and the UK. The quick nature of the client services industry can prove to be a challenge while on the search to find the perfect role, so whether you are looking for a permanent, freelance, or contract position, Become has the solution for you.

Become Client Services Recruitment cover roles across a variety of levels and positions including Account Executives, Managers, Directors and Group Account Directors. Client services is one of the most crucial and competitive disciplines to work in due to its ever-evolving environment. Our expert consultants will provide you with a competitive advantage in in your search and assist you with obtaining your perfect role in a top company.

Browse our jobs or contact us to find out more.

latest roles.

Business Development Manager

This full service advertising and media agency is looking for a talented Business Development Manager who can operate effectively in a highly competitive landscape. Your key focus will be getting the brand in front of more customers, demonstrating value and winning new business and growing revenue.    Key to your success will be your ability to:    Proactively generating new leads across your target business categories Utilising all channels of communication to reach potential customers – phone, email, LinkedIn, event attendance etc Meeting potential customers face to face and prioritising this Create comprehensive briefs for the media team to convert into proposals Build a consistent flow of new business revenue in line with agreed monthly targets Log everything accurately in the CRM    You will be able to clearly articulate value and be able to position the agency as a compelling solution.  You will be adept at uncovering business needs and demonstrate how the agency can solve those issues.  Networking will come naturally to you and you will not be phased by the word ‘no’.  You will be able to manage the sale funnel from outreach to close and have the ability, passion and confidence to take a lead from discovery to conversion. It is vital you have previous experience in a business development role and have the confident to talk to C level and Heads of Marketing.  Experience in advertising/media/marketing will be highly regarded but not essential.  More essential than industry experience will be your passion, energy and will to succeed.     If this sounds like you, please apply today. If you have any questions, message me at suzannah.m@becomesydney.com.au

  • Sydney

Digital Campaign Manager

An exciting opportunity has opened up for a Digital Campaign Manager to join us, leading projects from start to finish across our client portfolio, as well as being part of our e-commerce offering.  Responsibilities: You will be the digital lead when it comes to the planning and executing of our digital campaigns, from brief to completion. This role is supported by our Digital Director.      Your work will cover: The implementation of our digital offering for each client (in partnership with your Digital Director) covering: o Google Ads o Social Advertising o Spotify o Plus other advertising output as required (e.g. Display, YouTube, radio, eDM’s, POS etc) Management: Overseeing the daily optimisation of all live campaigns with a strong focus on campaign strategy Tagging and Reporting: Setting up analytics, tracking and providing insightful, data lead reporting for all campaigns upon completion. Internal creative briefing Client management (WIPs, contact reports, finance) 3rd party liaison Ad messaging Ad hoc digital campaign and e-commerce projects such as client training in digital best practice and digital audits.    In addition you will be required to:    Manage budgets: Create estimates and provide visibility to the business and to our clients for each project. Other tasks related to the above in support of the Digital Director.    What You Bring To the Role:    The ability to lead a project and an eagerness to develop your skill set. A minimum of 2 years digital campaign experience. Experience in paid search, paid social and display advertising . You will be expected to implement best practices when it comes to setup and optimization. Experience with setting up analytics (implementation of pixels for example via Google Tag manager). Experience with providing data driven insights that help to make a step change in our clients businesses. Outstanding project management skills. Excellent interpersonal, verbal and written communication skills. Problem solver with the ability to get things done. Ability to work autonomously and manage key stakeholders. Well organised with great attention to detail and strong time management. Detail orientated, organised and proactive approach.    Additional Skills: Skills in the following are advantageous but not necessary Shopify Amazon Advertising ALL CANDIDATES NEED TO HAVE RIGHT TO WORK IN AUSTRALIA Please email me directly at laura@becomemelbourne.com.au or apply to the link.

  • Sydney

Senior Account Manager

Senior Account Manager    As a key member of our Client Service team your success relies on your ability to lead the engagement, execution and delivery of results across your client(s) whilst maximising any organic growth opportunities for the business. You’re required to ensure the team around you are working together to provide a client experience that is none other than exceptional. Your day to to day: You are accountable for the experience, service quality and results of your portfolio of clients. You pro-actively manage client relationships to ensure we achieve agreed project deliverables and leverage opportunities to strengthen our relationship and improve profit performance You ensure all new clients have gone through the credit application process and that all compliance documents (SLAs & TOB) have been completed and signed before and work commences. You scope, design and deliver projects and milestones using shared project management methodology You analyse, interpret and add value to client needs through creating, writing and presenting accurate briefs whilst demonstrating strong brand, channel and marketing understanding. You’re working with internal and external resources on strategy and creative development to ensure our work meets the needs of the brief and the client. You have clarity around what success looks like in your role, how this fits into the Client service team and the Agency. You’re engaged and owning your role. You are seen as a strong, proactive, inspiring and decisive leader within Client Service team and someone who is driving and impacting results. You’re approachable at all times and lead by example in a way you’d expect your team and the broader agency to behave. You’ve built strong relationships with both internal staff, external clients and suppliers. You understand the clients budgets, their implications for clients and you are able to communicate and negotiate effectively with clients to ensure relationships remain strong and successful.    What you should bring: Builds rapport quickly, passionate and energetic, strong negotiation skills and sound commercial acumen. Experience working in the banking sector or with clients in the financial services is a bonus (not essential) Analytical, with strong attention to detail and a focus on data and results. Highly organised and efficient. At least 5+ years’ experience in a similar role with a focus on strategic client relationships. Strong understanding of the creative development process In return, you will work with a great and respected team of professionals. This company puts its employees first and understands the need for work/life balance. This is a great opportunity to make this role your own. This is a full-time role, based in Melbourne's CBD. If the above sounds like you hit 'APPLY' now! * Only those with valid working rights need to apply

  • Melbourne
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