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Jobs in client services – one of the most crucial and competitive sectors!
The ever-adapting environment for businesses today means that client services is one of the most important and fast paced sectors to work in. become recruitment can help you to find your perfect role; with a wide range of jobs working with top brands in outstanding teams.
Client services sector the place to be?
Browse all our latest permanent and freelancer client service jobs. Can’t find what you are looking for? Register and submit your CV today, so we can keep you updated with all our latest digital jobs.
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Project Manager - Design Studio
A boutique design studio in Melbourne are on the look-out for a client facing project manager to successfully deliver campaigns rolling onto print and digital platforms. You would be hands on, managing projects, from scoping and briefing to managing financials and working with the creative team to deliver campaigns successfully. You'll be responsible for managing client relationship and trafficking projects through the studio. Pretty much you have full ownership of project, end-end Working closely with the Creative Director and Account Director, you'll have an integral role in project delivery and management of the business. You'll be collaborating with design teams to deliver successful results and look for way to improve workflows and studio management. For a foot in the door in these agencies, you MUST be an existing Account coordinator or Manager in the creative industry, ideally from a branding or design agency. A high organisational skills is a must as well great communication skills as you are clients first point of contact. If you’re an account manager who's passionate about design, enjoys contributing to business operations and wants to work on meaningful projects, please email your CV to Sara at firstname.lastname@example.org.
Group Account Director
This is an exciting time, and opportunity, to join this agency who are well known for their expertise across below-the-line marketing for household FMCG (food and drinks) brands. Today they are over 10 years young, have almost 40 employees across Sydney and Melbourne and have evolved into many other areas including Digital, Experiential and large integrated campaigns. They are currently recruiting roles across the agency including a Group Account Director - Permanent, full-time position. Leader for the business and senior management of client portfolios Implementation and development of communication and BTL/ATL campaign strategies Management of monthly reporting against KPI’s and targets for each assigned client portfolio Ability to lead and deliver organic growth amongst existing client base and new clients/categories Deliver proactive and new business strategies Client pitching and new business Ensure account service and creative are working cohesively to deliver the best work Responsible for retention and growth of the business Responsible for growth and profitability of business accounts SKILLS AND EXPERIENCE: 10 years experience within an integrated agency or client-side Extensive understanding and experience across all marketing and communication channels Exceptional presentation skills – development and presenting Extensive experience with new business Proven track record in growing revenue with existing clients Proven track record in leading, mentoring and overseeing client service team Budget development, management, and reporting Experience working with FMCG brands is preferred however this is not essential * Those that match all the above criteria should apply with CV. Applicants who do not match all the above and fail to apply with a CV will not be considered.
Account Director (Media)
This is a talented team of client-service, design and digital professionals that predominantly work across property brands. The key focus of this role will be for the person to manage a number of key client accounts across Media and Brand, this will require the person to have strong communication, negotiation and project management skills. Given the integrated nature of the agency and client portfolio, you must: Come from a Media Planning/Buying background is preferred for this role, however you need to be confident in managing Media from briefing through to reporting on campaign activity with a focus on social, search and display Have experience in managing branding projects ideally in an agency environment. Demonstrated proven understanding of the property market, ideally in project branding and marketing capacity Candidates ticking two of the above points of prerequisites will be considered You are a natural multi-tasker, with the ability to manage a portfolio of high profile accounts as well as oversee your projects’ delivery and financial performance. Ideally with 3+ years experience at a media agency, you will have an innate flair for building and maintaining long lasting client relationships. This is your chance to become an integral part of a renowned agency working on high-profile projects with a culture that fosters offers the opportunity for growth and personal development. Senior Account Mangers looking to step-up will also be considered Please send your CV to Sara at email@example.com or call 8373 9600 for a chat.
Junior Recruiter - Creative freelance roles
Junior Recruiter – Freelance Creative & Design Perks: - Uncapped (with no strings attached) commission structure - 28 days holiday a year - Monthly, quarterly & yearly events - Your own MacBook Pro & mobile phone allowance - Remote working & flexible hours - Casual dress code About Us: Become has been operating around the world for over 20 years, specialising in freelance, contract and permanent recruitment across Creative, Design, Media, Marketing & Digital. Our culture is built around collaboration and a strict no politics or drama policy. It’s important that you are down to earth and self-driven with a focus on achieving results and providing an excellent service. This business has been established on a strong team culture, everyone works together to achieve the best outcomes for our clients and candidates. As well as that, we don’t like to take ourselves too seriously and we have A LOT of fun while we work. We are based in an amazing share office in the fancy pants end of Collins Street with amazing cafe, plenty of break out areas, events and people to chat too. Following our best year on record, we are looking to expand our Melbourne team by offering the chance for a Junior Recruiter to join our thriving freelance desk. The role: Working in a flexible, friendly and collaborative team of 10 you will…. · source fantastic freelance creative and design talent · meet candidates and discuss their experience and portfolios · collaborate with the freelance design consultant to fill briefs · identify and pursue opportunities for business development · brief candidates on incoming roles · chat to candidates regularly to get updates on their availability and experience · write and publish job adverts to relevant job boards · assist with general administration tasks We are seeking a real People’s Person! You will be speaking with some great creative minds from all over the world, so experience or a general interest in design, advertising the arts would be beneficial. About you: - 6 months + experience as a recruitment resourcer, recruitment consultant or experience within an accounts service or business development role - Process-driven, personable, self-driven/motivated and resilient - The life of a freelance desk consultant is fast-paced, roles often come in to start the next day so you need to be organised, quick and consistent. If this sounds like a bit of you, click apply or send your CV to Mitch- firstname.lastname@example.org or call 8373 9600. As we get a lot of applications for Junior roles here, those with custom cover letters explaining why they are interested in this role and working for become (and also to show that you read the whole ad!) will be reviewed first.
This is an exciting time, and opportunity, to join this agency who are well known for their expertise across below-the-line marketing for household FMCG (food and drinks) brands. Today they are over 10 years young, have almost 40 employees across Sydney and Melbourne and have evolved into many other areas including Digital, Experiential and large integrated campaigns. They are currently recruiting roles across the agency including an Account Manager and/or Senior Account Executive. Responsibilities and required experience include: Management of monthly reporting against key financial KPI’s and targets for assigned client portfolio Accurate and complete record of expenses / disbursements Implementation and development of communication and campaign strategies in conjunction with the line manager Proficient writing skills when communicating to the client, agency partners or campaign related contacts Professional communication skills when client facing Problem solving skills and conflict management with the support of their line manager Creation and development of campaign proposals when responding to client briefs Identify at least 3 new business opportunities each financial year for the agency outside of existing client base. Creating a plan with the line manager for developing and presenting for growth. Contribute as part of the project team during the key briefing and the creative development process of a major client pitch. Working closely with the line manager in running and managing major client pitches Post analysis reports must be created post each campaign / activation To be considered for this role you will have a minimum of 2 years experience within marketing agencies and you match all the above and have full working rights for Australia. If you are looking for a fast-moving, and creative environment and a place where you can grow your career AND arrive home at a normal hour please apply now.
Freelance Account Managers, Senior Account Managers and Account Directors
* ONLY CANDIDATES WITH AUSTRALIAN VALID WORKING RIGHTS WILL BE CONSIDERED* We currently have a growing need for freelance Account Managers, Senior Account Managers, and Account Directors. Our clients range from full-service design & advertising agencies to specialist agencies working on BTL, ATL, packaging, FMCG, and branding, experiential, integrated and digital campaigns. The length of bookings can range from 2 weeks up to several months. To be considered for the briefs we receive you will need: - To be located in Sydney, available to work on-site with our clients and have working rights for Australia. - Previous creative, digital, advertising or design agency account management experience - Experience in Packaging and FMCG will be highly regarded (but not mandatory) - Ability to develop relationships with clients, manage timelines, budgets, briefing designers and managing campaigns from start to finish If you’re interested, please apply now with your CV. Please only apply should you match all of the above criteria. Become is a specialist recruitment company for design, digital and advertising agencies and has studios in Sydney, Brisbane and Melbourne.
General Manager - Design agency
Lead a team in the Melbourne office of an independent Design studio, with role responsibilities split across client service, new business and general people/business management. Their current workloads are focused around a key client and in the brand and comms space but they are looking to replicate other offices by bringing on more clients and increasing the diversity of their projects, particularly in the digital space. You will get an opportunity to be the face of a business and work closely with a strong leadership team in their other offices. A rare opportunity to join an independent studio with multiple offices at a Senior level and deal directly with owners, without the red tape of a network agency. They have a very well established, key client which needs a strong client lead but there is an expectation that this person will bring in new business. You will have autonomy on how and who you do new business with but you have to have that "hunter" mentality. Ideally, you will come from design studio background as a Group Account Director, Client Services Director or established General Manager. Design / branding is needed but a strong understanding of design in the digital world would be perfect to drive that work in Melbourne, which they can service immediately via the other offices who have these skills in house. Melbourne agency/client network experience is also a must-have due to the who you know market here. Salary dependent on experience with great bonus potential on top. Contact Mitch for more information, 03 8373 9600 or email@example.com
Account Director - Social Media
We’re excited to be working with this innovative agency who partner with some of the globe's biggest brands to tell their stories and help them grow through social, influencer and content partnerships. Get people talking on social with your campaigns Work on one of the world's biggest and best-loved brands Awesome creative team, city fringe location Are you an Account Director looking for a role with likeminded collaborative and fun co-workers, or are you a Senior Account Manager looking for a step up into Account Director? Are you dying to be part of something big where you can create award winning campaigns, stir conversation on social media, and make your mark on an organisation? If this sounds like you, and you've got at least 4 years' experience in a social media agency or in-house social team, read on ... We're looking for the right person to join this creative team as Account Director for a major international account. They want you to knock their socks off with your strong communication skills, highly organised approach to work, and expertise across all social media channels. Day to day you'll be using an arsenal of social tools to create conversations about brands, organisations and issues that are relevant to your account. You'll develop social strategies, work with social analytics, and create out of the box campaigns while working closely with other team members to cultivate the optimum outcome. On top of 4 years in social media, you'll have experience in: Leading and delivering large social campaigns Building strong relationships with clients across a range of categories Using social media tools and measuring systems New business pitches, from idea through to execution Managing and encouraging junior staff members We're looking for someone to start ASAP - so if your new year's resolution is to take a step up in your career, don't wait any longer. Contact firstname.lastname@example.org today with your CV and cover letter to explain why you'd be perfect for this role.
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