Account Manager
- Up to $80,000 + Super
- Based in Lane Cove
- Work for an award-winning organisation that prides itself on innovation
About the role:
They work with leading brands across Australia and beyond, partnering to bring their visions to life through Design, Print, and Technology. Our passion drives us to deliver top-quality, innovative campaigns.
As the Print Account Manager, you will manage a high volume of inquiries, handle multiple projects simultaneously, and communicate effectively with clients, suppliers, and installers. A positive attitude, clear communication, and an innovative mindset are key to thriving in this fast-paced, dynamic role.
Responsibilities:
- Coordinate the production of print and display campaigns, providing high-quality customer service and account management while guiding clients through the process.
- Serve as the main contact for day-to-day orders, maintaining communication with clients, suppliers, and installers, and keeping the Account Director informed of major updates.
- Build and maintain strong relationships with clients, suppliers, installers, and team members to ensure the effective delivery of projects.
- Manage print jobs by checking and uploading artwork, building production estimates, booking orders, and creating guides and run sheets for installs.
- Handle client inquiries, troubleshoot production issues, update work schedules, and maintain internal and external WIPs.
- Perform daily admin tasks, attend meetings, ensure jobs meet deadlines, organise client experiences, and manage courier and return-to-sender processes
About you:
- Experience in large format print, estimating, and strong analytical and commercial skills, with a keen eye for trends and creative flair.
- Highly organised, detail-oriented, with excellent communication skills, and the ability to handle challenging situations with a calm, confident, and considerate approach.
- Passionate about delivering exceptional customer experiences, understanding client brands, and providing tailored solutions with a strong work ethic and urgency in a fast-paced environment.
- A team player with a positive attitude, enjoying collaboration, and committed to going above and beyond for the best customer journey.
If this sounds like your kind of gig, please apply with your CV.
If this one isn't for you, please check out https://www.becomerecruitment.com.au/jobs for more of our opportunities.
Become Recruitment welcomes all qualified applicants, regardless of your gender, sexual orientation, race, religion, age, or disability. We are always on the lookout for the best talent, so we encourage you to make us aware of any special requirements you need to participate fully in the recruitment process for this role.